Soft skills are equally important as hard skills. Technical hard skills are no longer
enough for head nurses to compete in this highly competitive work environment. Therefore, soft
skills are of paramount importance. Research Aim: This study aimed to evaluate the impact of soft
skills training programs on head nurses’ performance. Research design: a quasi-experimental (one
group pretest/posttest) research design was utilized to accomplish the aim of this study. Setting:
The study was carried out in the Benha university hospitals in six General Medical Units, two
General Surgical Units (Male and Female). Subject: This study included a convenience sample of
n=50 head nurses. Tools: three tools used for data collection includes a structured questionnaire
sheet, job performance evaluation sheet, and soft skill evaluation checklist. Results: There were
highly statistically significant differences for head nurses’ knowledge, job performance, and soft
skills pre/post-intervention at p |
