Effective patient care relies on the clear and concise
transfer of clinical information among healthcare providers during handoff
sessions. The SBAR technique is a widely employed method to enhance
communication in healthcare settings. Purpose: To evaluate the effectiveness of
SBAR daily shift report training program on quality of care among staff nurses.
Sample: A convenient sample of 58 staff nurses. Setting: The research was
conducted in the General Intensive Care Unit of Benha University Hospital.
Design: A quasi-experimental design was utilized for this study. Instruments:
Three tools were used: SBAR shift report knowledge questionnaire, SBAR shift
report observational checklist, and quality of nursing care questionnaire. Results:
Post-training, a significant majority of the staff nurses demonstrated satisfactory
practice levels (84.5%, 86.2%, and 82.8% respectively) and adequate knowledge
scores concerning SBAR shift reports immediately after and during follow-up
phases. Furthermore, a high level of care quality was reported during these
phases (82.0% and 86.6% respectively). Conclusion: The study concluded that
the SBAR communication tool significantly enhances the knowledge and
practices of staff nurses immediately after and upon follow-up of the training
program, compared to before the program. |
